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Delivery Information

Kaiu offers FREE delivery service for your valuable order. It will be delivered to your address within
10 business days after you place your order under normal circumstances and may take a couple
more days for any other countries other than Hong Kong.

Delivery will be processed after a few days of crafting and engraving period in Korea to prepare
tailor-made valuables just for your child once your payment has been confirmed.

Your package will be delivered to you by EMS(Express Mail Service) of Post office or
other international express delivery services and may also be combined with local courier services
in Hong Kong from time to time.

Important Notice

Please make sure you provide the right address for your delivery. If no one is at the delivery destination,
it can cause unintended inconvenience and delay.

For products delivered to other countries besides Hong Kong, you are responsible for assuring that
the product can be lawfully imported to the destination country. Additional charges for customs
clearance may incur and must be borne by the recipient; we have no control over these charges and
cannot predict the estimated amout. Customs policies vary widely from country to country; you should
contact your local customs office for further information. When customs clearance is required,
it can cause a delay for a couple more days in delivery.

The delivery time provided is for reference only. If there is any delay due to payment authorization,
clearance of customs or unforeseen weather conditions and traffic accidents, customer cannot refuse
to acknowledge receipt of the ordered product(s).

You agree to indemnify us for any and all costs, fees and expenses incurred by us as a result of the
violation of any local, state or federal laws or regulations or from tendering any prohibited item for